Strict care for prayer, testimony, giving, and community data.

1. Who We Are And Why This Policy Is Strict

Ogya Ntom Prayer Army is An online ministrythat connects people through morning and evening prayer watches, prayer requests, testimony, teaching, digital community, events, and practical compassion. The ministry receives information at moments when people may be deeply vulnerable. A person may ask for prayer about sickness, grief, marriage, family conflict, pregnancy, work, debt, spiritual oppression, fear, legal pressure, abuse, bereavement, addiction, immigration, housing, loneliness, or urgent danger. Because of that, privacy is not treated as a decorative website statement. It is part of the ministry's duty of love, order, discipline, and accountability.

This policy applies to the website, prayer request forms, testimony forms, contact forms, email, phone, WhatsApp, Telegram, Google Meet, social media, donation or support channels, ministry events, volunteer administration, pastoral follow-up, and any related system where the ministry collects or processes personal data. If a separate notice is displayed for a specific campaign, form, event, or payment flow, that notice should be read together with this policy.

2. Ghana Legal And Regulatory Orientation

The ministry designs this policy to align with Ghana's Data Protection Act, 2012 (Act 843), including principles of accountability, lawfulness, purpose specification, compatibility of further processing, quality of information, openness, security safeguards, and data subject participation. The policy also recognizes the Data Protection Commission Ghana as the statutory regulator for personal data protection in Ghana and recognizes that data controllers and processors that process personal data in Ghana are expected to register and maintain compliance where the law applies.

The ministry also takes account of Ghana's Cybersecurity Act, 2020 (Act 1038), the Cyber Security Authority's role in cybersecurity and incident coordination, the Electronic Transactions Act, 2008 (Act 772) for electronic communication and transactions, the Companies Act, 2019 (Act 992) and Office of the Registrar of Companies requirements where entity registration or governance applies, Ghana Revenue Authority obligations where tax or accounting records are implicated, and Department of Social Welfare expectations where outreach touches vulnerable persons, children, welfare support, or community protection.

3. Information We Collect

• Identity and contact information, such as name, email address, telephone number, WhatsApp or Telegram profile details, country, city, church or community connection, and preferred contact channel.
• Prayer request information, including the words you submit, selected request category, urgency, context, names of people you ask us to pray for, and any follow-up notes you voluntarily provide.
• Special category or sensitive information that you choose to disclose, including religious belief, health information, family circumstances, grief, trauma, disability, hardship, employment, finances, housing, migration, safety concerns, or other vulnerable matters.
• Testimony information, including your testimony text, name or display name, consent choices, media you provide, dates, edits, and whether you authorize public publication.
• Giving and support information, including donation type, payment reference, amount, currency, channel, date, transaction status, donor message, and records needed for reconciliation, tax, audit, fraud prevention, and stewardship.
• Ministry participation information, including event registrations, prayer watch attendance signals, group membership, volunteer interest, service roles, pastoral follow-up, communication preferences, and moderation history.
• Technical information, including device type, browser, IP address, approximate location derived from technical data, cookies or similar identifiers, page visits, referral source, security logs, error logs, and anti-abuse signals.
• Correspondence information, including emails, calls, social media messages, WhatsApp or Telegram conversations, contact form submissions, support requests, complaint records, and administrative replies.

4. Why We Process Information

5. Consent, Sensitive Data, And Prayer Requests

Many prayer requests contain what Ghana law may treat as sensitive or special personal data, especially religious belief, health, family, and vulnerable-person information. By submitting a prayer request, you ask the ministry to process the information for prayer, triage, care, moderation, and follow-up. You should only include third-party details when you have a fair, respectful, and lawful reason to do so. If you submit another person's information, avoid unnecessary detail and do not expose private facts that are not needed for prayer.

Prayer is not a replacement for emergency services, medical treatment, professional counselling, legal advice, financial advice, police protection, or child protection intervention. If a submission suggests immediate danger, abuse, self-harm, exploitation, serious crime, or risk to a child or vulnerable person, the ministry may use or disclose information to seek urgent help, comply with law, protect life, or protect someone from serious harm.

6. Confidentiality And Internal Access

The prayer army is built around discipline, not casual exposure. Prayer requests should not be treated as social content. Ministry workers, administrators, volunteers, and prayer leaders are expected to keep requests confidential, avoid unnecessary forwarding, avoid screenshots unless operationally necessary, and avoid discussing identifiable requests outside approved ministry settings. Public prayer may be edited, summarized, anonymized, or withheld to protect dignity.

• Access to prayer requests is limited to authorized ministry personnel, prayer leaders, administrators, technical service providers, or pastoral workers with a legitimate ministry need.
• Prayer leaders and volunteers are expected to treat entrusted information as confidential, avoid gossip, avoid unnecessary screenshots or forwarding, and avoid public disclosure without clear permission.
• Sensitive submissions are not used as promotional content unless the person gives clear consent and the ministry has reviewed the content for dignity, third-party privacy, and safeguarding risk.
• The ministry aims to minimize data by collecting what is necessary for prayer, care, communication, giving, events, safeguarding, compliance, or website operation.
• Where possible, published stories use first names, initials, broad locations, anonymized detail, or edited context to avoid exposing people who did not consent.
• Administrative accounts, email accounts, website accounts, payment dashboards, and communication platforms should use appropriate passwords, device security, role-based access, and removal of access when a person no longer serves.
• Incidents involving unauthorized access, disclosure, loss, suspected fraud, or serious technical compromise are escalated internally and, where required, reported to relevant bodies such as the Data Protection Commission or Cyber Security Authority.

7. Testimonies And Public Sharing

A testimony may glorify God and strengthen faith, but it can also expose private information. We may review, edit, decline, anonymize, delay, or remove testimony content if it includes another person's medical condition, identity, child information, family dispute, sexual matter, financial hardship, legal issue, workplace matter, or allegation that cannot be responsibly published. Submission of a testimony does not guarantee public posting. Public posting requires a ministry judgment that the testimony is appropriate, respectful, lawful, and not misleading.

8. Donations, Gifts, And Financial Information

Where the ministry receives money, digital giving, mobile money, bank transfer, card payment, in-kind gifts, event support, or other forms of support, it may keep donor and transaction records for reconciliation, accountability, fraud prevention, donor support, internal governance, audits, tax or regulatory compliance, and transparent stewardship. The ministry does not intentionally store full card numbers on this website. Payment processors, mobile money providers, banks, or other financial service providers may process payment details under their own terms and legal obligations.

9. Cookies, Analytics, Logs, And Security Signals

The website may use technical logs, cookies, analytics, security tools, hosting records, or similar technologies to run the site, understand page performance, detect errors, protect forms from abuse, prevent spam, secure accounts, diagnose incidents, and improve accessibility. We should avoid intrusive tracking that is unrelated to ministry operation. Where optional analytics or marketing tools are introduced, the ministry should provide appropriate notice and controls.

10. Sharing With Third Parties

We may share information with hosting providers, email providers, messaging platforms, payment processors, analytics or security providers, professional advisers, auditors, ministry administrators, event partners, volunteer coordinators, and lawful authorities where necessary. Sharing is limited to the purpose for which the information was collected or to a compatible purpose required for ministry administration, safeguarding, security, legal compliance, or dispute resolution. We do not sell personal data.

11. International Transfers

Because online ministry uses global infrastructure, information may be processed outside Ghana through website hosting, communication platforms, cloud services, email services, social media, payment providers, or administrative tools. The ministry should choose providers with reasonable security commitments and should avoid transferring sensitive information more broadly than necessary.

12. Retention

The ministry keeps information only as long as reasonably necessary for prayer, follow-up, testimony administration, giving records, event administration, legal compliance, security, accounting, safeguarding, dispute resolution, or historical ministry records. Some information may be deleted quickly when it is no longer useful. Some records, such as donation records, consent records, complaint records, incident records, or safeguarding records, may need to be kept longer.

13. Your Rights

• Request access to the personal data the ministry holds about you.
• Ask for inaccurate or incomplete personal data to be corrected.
• Ask for prayer requests, testimony submissions, or contact details to be deleted where continued retention is not required by law, safety, dispute resolution, accounting, or legitimate ministry administration.
• Withdraw consent for public testimony publication or optional communications, recognizing that withdrawal does not automatically erase lawful processing already completed.
• Object to unnecessary processing or ask the ministry to restrict how information is used.
• Ask for an explanation of how your information was collected, used, shared, secured, or retained.
• Complain to the ministry and, where appropriate, to the Data Protection Commission Ghana.

14. Children And Vulnerable Persons

The ministry does not knowingly invite children to submit private information without appropriate care. If a child, parent, guardian, teacher, welfare worker, or concerned person contacts the ministry, the ministry should handle the information with additional restraint. Child protection, exploitation, abuse, trafficking, neglect, or serious welfare concerns may require escalation to appropriate guardians, authorities, social welfare channels, emergency services, or competent professionals.

15. Security Incidents

If the ministry becomes aware of unauthorized access, disclosure, loss, alteration, ransomware, account compromise, payment fraud, impersonation, or any event that could affect personal data, it should assess the incident, contain it, preserve evidence, inform affected people where appropriate, improve safeguards, and report to the Data Protection Commission or Cyber Security Authority where law or risk requires it.

16. Contact And Escalation

For privacy questions, corrections, deletion requests, testimony withdrawal, consent withdrawal, complaints, or safeguarding concerns, contact [email protected]. You may also use the phone or WhatsApp channels listed on the site. Please include enough detail for the ministry to identify the relevant request without exposing unnecessary additional sensitive information.